Terms & Conditions.

Last Updated: 1st February 2025

Thank you for using Your Skin Coach. By accessing and using this service, you agree to the following terms:

1. Data Privacy & Security

  • Your personal data, including any images you upload, will be securely stored and used for the purpose of providing you with a skin analysis report and skincare product guidance.

  • We may use anonymised and aggregated data for research, analytics, and commercial purposes, including sharing with third parties.

  • Your information will be handled in accordance with national data protection regulations.

2. Medical Disclaimer

  • Your Skin Coach provides insights based on AI-powered skin analysis but does not replace professional medical advice, diagnosis, or treatment.

  • If you have concerns about your skin health, we encourage you to consult a qualified healthcare professional or dermatologist.

3. Right to Refuse Service

  • We reserve the right to decline to produce a skin analysis at our sole discretion. This may include, but is not limited to, instances where the submitted images do not meet the quality standards or when we deem it inappropriate to proceed with the analysis.

4. Use of Images & Information

  • Any images you upload will be used strictly for skin analysis and generating your personal skin report.

  • Your images will not be publicly shared, and access will be restricted to authorised systems and personnel within Your Skin Coach.

  • You may request the deletion of your images and data at any time by contacting ask@yourskincoach.online

5. Shopping & Affiliate Links

  • Our shopping services are provided by third-party retail sites. We are not responsible for the availability, pricing, quality, shipping, customer service, or any other aspects of these third-party sites.

  • When you purchase products through links on our platform, we may receive a small commission from the retailer at no additional cost to you.

6. Report Processing Time

  • In busy periods, it may take up to 24 hours for your skin analysis report to be generated.

  • You will receive a notification via email once your report is ready.

7. Limited Liability

  • While we strive to provide accurate and reliable insights, Your Skin Coach cannot guarantee the completeness or accuracy of the analysis.

  • Your Skin Coach is not responsible for any decisions you make based on the analysis provided by the app.

8. Product Recommendations

  • Our product recommendations are tailored based on the information you provide and are intended for general skincare guidance only. While we strive to offer accurate and helpful suggestions, we cannot guarantee that every product will work for your unique skin. Individual results may vary, and we recommend conducting a patch test and consulting a dermatologist if you have specific concerns or sensitivities.

  • By purchasing or using our recommendations, you acknowledge that Your Skin Coach is not responsible for any reactions, sensitivities, or dissatisfaction with suggested products.

9. Refund Policy

  • Due to the digital nature of our service, we can only offer refunds if the consultation form has not been attempted or completed. Once you have accessed or started the form, the service is considered delivered, and refunds will no longer be available.

If you have any issues with your purchase, please contact us at ask@yourskincoach.online for assistance.

By continuing to use Your Skin Coach app, you acknowledge that you have read and understood these terms.